Frequently Asked Questions
Everything you need to know about your Gravgear performance equipment.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but usually arrive within 10-15 business days.
What is your return policy for fitness gear?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, certain wearable items must be unopened to qualify for a refund.
Do Gravgear products come with a warranty?
Yes, all Gravgear equipment is backed by a 12-month manufacturer warranty covering any defects in materials or craftsmanship under normal athletic use.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I choose the right size for my gear?
Each product page includes a detailed sizing chart. We recommend measuring yourself according to the guide provided to ensure a secure and comfortable fit during high-intensity training.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team via live chat or email.